Shopping Information
Browse our collection, select your preferred jewellery, choose the required options if available, and click Add to Cart. Proceed to checkout, enter your shipping details, select your payment method, and confirm your order. You will receive an order confirmation by email once your purchase is successful.
You can place your order on whatsapp, simply click the floating Whatsapp button.
You will receive an order confirmation email with a summary of your purchase. If you don’t receive it, check your spam folder or contact support.
We accept secure online payments through UPI, Credit Cards, Debit Cards, Net Banking, and popular digital wallets. Cash on Delivery may be available for selected locations.
Once your order has been shipped, you will receive a tracking link via Whatsapp, Email or SMS. You can use this link to check the latest delivery status at any time.
Orders are usually processed within 1 to 2 business days. Delivery generally takes 5 to 7 business days, depending on your location. Delivery times may be slightly longer during festive seasons or sale periods.
Shipping fees are based on your delivery address and will be displayed clearly at checkout before you complete the order.
Yes. We offer free shipping on eligible orders. Any minimum order value or promotional shipping offers will be clearly displayed on our website.
Verify your payments details, ensure your bank allows online transactions, or try another payment method. If issues persist, contact our support team.
Yes. We use secure payment gateways and industry standard security measures to protect your payment information. Your data is handled in accordance with our Privacy Policy.
Product Information
Yes. Most of our jewellery is crafted from premium stainless steel with high quality gold plating and anti tarnish protection. With proper care, it is designed for long lasting shine and everyday wear.
Absolutely. Our jewellery is designed for daily use. However, we recommend avoiding harsh chemicals, perfumes, and prolonged exposure to salt water to help preserve its finish.
Many of our anti tarnish collections are water resistant and suitable for everyday use. For maximum durability, we recommend drying your jewellery after exposure to water and storing it properly when not in use.
Store your jewellery in a dry place, preferably in the pouch or box provided. Avoid direct contact with perfumes, lotions, and cleaning chemicals. Gently wipe your jewellery with a soft cloth after use to maintain its shine.
Order & Returns
You can log into your account and view the “My Orders” section, or use the tracking link sent to your Whatsapp, email/SMS after the order is shipped.
Orders can only be modified or cancelled before they are processed for shipping. Please contact our customer support as soon as possible if you need assistance.
Delays may occur due to high order volume or courier issues. If your order has not arrived within the expected delivery time, please contact our support team with your order number. We will investigate the shipment and provide an update.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order details. Our team will review your request and provide the appropriate resolution.
Yes. A digital invoice is sent to your registered email after your order is confirmed. Please keep it for future reference.
Returns & Refunds
We accept returns only for products that are damaged, defective, or incorrectly delivered. The item must be unused and returned in its original packaging. Please refer to our Return Policy for complete details.
Once the returned item has been inspected and approved, your refund will be processed to the original payment method within the applicable processing period.
Account & Support
No. You can place an order as a guest. However, creating an account allows you to view your order history, save addresses, and enjoy a faster checkout experience.
You can reach our customer support team through the Contact Us page, email, or WhatsApp during our business hours. We are happy to assist with orders, products, and general enquiries.
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Have A Question
Please allow 2 – 3 business days from the time your
package arrives back to us for a refund to be issued.